Shipping and delivery
We are proud to offer international shipping services that currently operate in over African countries . Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in , USA & China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through preferred cargo and DHL .
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-7 Business days |
| Canada, Europe |
5-10 Business days |
| Nigeria |
7-12 Business days |
| Central & South America |
15-30 Business days |
| Asia |
5-10 Business days |
| Africa |
15-21 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (21 days not including 1-3 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bhbexpress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (21 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
G***r –
Automatic adsorption bagging, the first time I heard this concept, it is quite novel. It is much simpler to put on the garbage bag, no need to organize the bag by hand, and there is no need to worry about the static electricity carrying the bag up. The space in the barrel has become larger, very good product, excellent value for money.
J***r –
This smart bucket is really easy to use. Put the garbage bag on the mouth of the garbage can, and cover the lid to automatically put the garbage bag flat. This function is really innovative and I am super satisfied! The color is very beautiful, it matches the overall style of my home, and the opening is very sensitive and flexible. It is really a very good product.
E***r –
20 days to Israel, fast delivery. As shown in the video, the trash can automatically absorb the trash bag. Requires 4 AA batteries and is easy to install. I plan to use it in the bathroom.
F***r –
Bought two trash cans from Joybos and I DIYed the trash cans. The sound of opening the lid is very small, and the new function is very good, automatically attracting garbage bags.
V***r –
Delivery in about two weeks. Well packaged. There is a roll of garbage bags in the package. 4 AA batteries are not included, I prepared the batteries in advance. I tried the function of automatically adsorbing the garbage bag and was surprised…I think it should be related to the pressure, in short, this is a perfect garbage can. Whether placed in my bathroom or living room.
D***r –
The quality of the trash can is very good, and the sensor switch is also very convenient to use. It can automatically open the garbage bag. The narrow bucket will not take up space. It is suitable for any crevice or corner of the house.
J***r –
The quality is very good, the induction is fast and the response is fast, put a set of bags in, and it will be absorbed by both sides immediately
A***r –
The trash can is very nice. The quality is also good. Intelligent induction, automatic bagging, very convenient and responsive.
T***r –
This bucket automatically wraps the garbage bag, and it is really convenient to open it without hands.
V***r –
Nice.Just like product images and videos. When installing the garbage bag, close the lid of the garbage can, which will make the garbage bag tightly adhere to the wall of the garbage can through pressure.The packaging is very good, I weighed the box, about 400g. Delivery time is 3 weeks.
K***r –
Arrived in Korea in 6 days.Amazing new feature, automatic adsorption of the garbage bag, I will no longer adjust the garbage bag by hand, used to take out the garbage twice a day, now it is once a day
S***r –
Chegou bem embalado e funciona perfeitamente, igual no vídeo. Estou muito feliz com a compra.
R***r –
Всё хорошо, главное механизм работает