We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of bhbexpress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.82 out of 5 based on 17 customer ratings
17 reviews
100% of buyers enjoyed this product!
5 stars
( 14 )
4 stars
( 3 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
M***o –
I’m on time.
Rated 5 out of 5
Customer –
On the bare and reviews point on the result. Sell molodecs, more podarunochki poclav.
Rated 5 out of 5
Customer –
Not a particularly effective thing. Except that pleasant skin to the touch. This is better than a greasy cream, but compared to the usual serum is weak enough. I would not even stutter about the effect of bleaching. For those who have problem skin is a very expensive and poorly effective product. Assessment put for fast delivery, despite all the problems. Good work, thanks to the store!
Rated 5 out of 5
V***n –
Good cheesecloth. Whitens weakly, but the skin looks much fresh
Rated 5 out of 5
O***o –
Love this product, began to see changes just after the first use. My face is getting smoother everyday. I even share it with my husband and he likes it too.
Rated 4 out of 5
R***r –
There was a whole bottle in the case did not stay
Rated 5 out of 5
Customer –
It came quickly. Smells nice. Packaging whole
Rated 5 out of 5
Customer –
Delivery is less than a month, which is very pleased.
Rated 4 out of 5
A***a –
Did not try yet
Rated 5 out of 5
T***t –
Good whitening serum I buy a second time
Rated 5 out of 5
L*** –
I’m good. Veremos if works
Rated 5 out of 5
O***a –
Shipping about 1,5 months, came without damage, actually did not try, the track is not tracked, recommend the store and the goods
Rated 5 out of 5
S***r –
how to apply in skin I don’t know how way to use
Rated 4 out of 5
Customer –
Super
Rated 5 out of 5
Y***t –
Until I see the effect) then write off. A whole came.
Rated 5 out of 5
Z***A –
Not yet used
Rated 5 out of 5
*. –
The order took a long time, but this is the situation with the epidemic I think. Packing is good, factory. The volume is small. Until I tried the action, there is almost no smell.
M***o –
I’m on time.
Customer –
On the bare and reviews point on the result. Sell molodecs, more podarunochki poclav.
Customer –
Not a particularly effective thing. Except that pleasant skin to the touch. This is better than a greasy cream, but compared to the usual serum is weak enough. I would not even stutter about the effect of bleaching. For those who have problem skin is a very expensive and poorly effective product. Assessment put for fast delivery, despite all the problems. Good work, thanks to the store!
V***n –
Good cheesecloth. Whitens weakly, but the skin looks much fresh
O***o –
Love this product, began to see changes just after the first use. My face is getting smoother everyday. I even share it with my husband and he likes it too.
R***r –
There was a whole bottle in the case did not stay
Customer –
It came quickly. Smells nice. Packaging whole
Customer –
Delivery is less than a month, which is very pleased.
A***a –
Did not try yet
T***t –
Good whitening serum I buy a second time
L*** –
I’m good. Veremos if works
O***a –
Shipping about 1,5 months, came without damage, actually did not try, the track is not tracked, recommend the store and the goods
S***r –
how to apply in skin I don’t know how way to use
Customer –
Super
Y***t –
Until I see the effect) then write off. A whole came.
Z***A –
Not yet used
*. –
The order took a long time, but this is the situation with the epidemic I think. Packing is good, factory. The volume is small. Until I tried the action, there is almost no smell.