Shipping and delivery
We are proud to offer international shipping services that currently operate in over African countries . Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in , USA & China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through preferred cargo and DHL .
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-7 Business days |
Canada, Europe |
5-10 Business days |
Nigeria |
7-12 Business days |
Central & South America |
15-30 Business days |
Asia |
5-10 Business days |
Africa |
15-21 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (21 days not including 1-3 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bhbexpress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (21 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
U***m –
great product, works really well
T***a –
получили быстро,будем пробовать
F***e –
excelente producto, buen material y formato, rapido envio
Customer –
Размер, описание соответствуют. Качество низкое
G***v –
отличные кухонные салфетки!!!всем рекомендую продовца!
R***o –
Me acaban de llegar lo probaré más tarde después del trabajo. Gracias
G***a –
Conforme a lo solicitado
O***k –
интересные салфетки, впитываю хорошо.
D***a –
The product looks like the website. They feel strong enough and have a rough texture to clean those dirty dishes. A good purchase.
S***s –
배송이 너무느립니다
K***k –
Первое впечатление очень даже хорошо. Попользуюсь больше, напишу.
Customer –
Excelente, bonito y recibido muy rápido
E***r –
Igual que en la foto
N***n –
Initial confusion to why my order was cancelled. Contacted the store which communicated it’s a logistics issue and solved. Shipment was decently fast. Will update once I have used the product.
S***y –
Gute Qualität und schnelle Lieferung.
X***r –
Love the quality and so fun to have colors like pink for the kitchen! Just important, they go in the machine wash BUT NOT in the drying machine. So let them air dry after you wash them. They do take over half a day to air dry too, but don’t let that deter you from buying, these are great against stains on counters/sink/table.
T***e –
Parfait, comme du sopalin en plus épais et lavable.
Customer –
lo que esperaba.
J***n –
Pensé que era más un paño para la cocina y el vídeo así lo muestra. Evidentemente no sirve para secarte las manos. la zona sin dibujo es áspera. Probaré a ver si absorbe los líquidos.
R***r –
sehr schöne Wischlappen, genau wie beschrieben; sehr schnell geliefert und top verpackt; sehr zu empfehlen
G***z –
gostei
M***I –
جيدة ومفيدة
Customer –
Expensive for it’s simple quality
M***b –
אני ממש אוהבת סופג טוב
Customer –
Спасибо, товар пришёл быстро. На вид – красиво и качественно. Ещё не использовала.
M***e –
جميله اعجبتني وعمليه جدا
Customer –
sehr saugfähig,, funktionieren gut
G***n –
It’s OK
S***s –
parfait
Customer –
pagaminta kokybiškai. made of high quality.
M***r –
llegaron en tiempo y forma, están bonitas pero aun no las uso
O***o –
Не пришло, деньги быстро вернули
P***i –
Заказ получен, еще не проверен
S***a –
لم استخدمها لكن باين عليها ممتازه
P***N –
Son muy buenos
A***a –
Muito bom estou comprando pela terceira vez , bem absorvente boa duração seca rápido e fácil de lavar
S***v –
Полотенце отличное. Со стола вытирать. Заказываю не в первый раз. Доставка долгая. Продавца рекомендую
D***o –
como esperaba gracias
L***n –
Fast delivery! Good quality!
T***t –
bonne qualité je n’a pas encore testé
O***r –
ecxellent
I***w –
ok
K***b –
לא נוסה עדיין
9***r –
Хорошие тряпочки! Спасибо!
Q***q –
приехали быстро, отличные салфетки
J***r –
o pedido chegou tudo certo
Customer –
Geen klachten
Customer –
Eu estou amando o material eu recomendo muito bom
A***a –
все ок
2***r –
Доставка очень быстрая. Спасибо.
N***a –
Все супер
A***o –
adorei
O***r –
Очень Благодарна за скорую доставку! На две с половиной недели раньше, чем было заявлено изначально. Беру эти салфетки уже не первый раз! Так же отправка была тоже сразу после подтвержденной оплаты. Практически в день покупки Товаром довольна, обслуживанием тоже. Все прекрасно ! Чего желаю всем! И рекомендую и данный продукт и данный магазин и продавцу +100 балов!
6***r –
Отличные салфетки! Рекомендую!!!!
5***r –
С одной стороны марля, с другой- материал. В целом удобно.
O***a –
Все понравилось!!! Товар пришел быстро, в целости и сохранности. Качество ОЧЕНЬ хорошее! Я и дочка довольна! Продавцу спасибо за работу и качественный товар! Рекомендую!
Customer –
Good product, no smell. I didn’t communicate with store. Cloths came quickly.
A***v –
это не полотенце, а скорее подставка для таре
A***n –
В первый раз, год назад, заказал 10шт. Сейчас заказал 30. Жена ими очень довольна. Я в тряпочках ничего не понимаю, поэтому больше мне добавить нечего.
I***a –
Посылка пришла в целости и сохранности. Описанию соответствует полностью. Товар и продавца рекомендую. Всем, приятных покупок!!!
F***r –
Están muy duras no aplica al video que tienen demostrando lo dócil que se ve la tela. No me gustaron pero igual el precio me ganó más no las vuelvo a comprar.
R***r –
Хорошие тряпки, покупкой довольна!
N***g –
very good . not absolute water totally, but works